What you give us
Through the quote form: business name, your name, email address, what kind of business it is, renewal date, current carrier, employee count, prior coverage history and whatever you write in the notes. By email or phone: whatever the submission requires, which for commercial lines often includes payroll, revenue, vehicles, locations and loss history.
What we collect automatically
Standard web analytics through Google Analytics, including pages viewed, approximate location, referring site and device type. This uses cookies. It tells us which pages are useful; it is not used to identify you personally.
Why we hold it
To quote, place and service your insurance, to answer service and certificate requests, to meet the record-keeping obligations that come with an insurance licence, and to improve the site.
Who we share it with
Carriers, wholesalers, general agents and premium finance companies as needed to obtain and service your coverage, and the vendors that run our systems — currently Netlify, which hosts this site and receives quote-form submissions, Microsoft, which hosts our email, and Google Analytics. Also where the law or a regulator requires it.
What we never do
We do not sell your information. We do not rent or trade it. We do not share it with third parties for their own marketing, and we do not use it for marketing unrelated to the insurance you asked us about.
How long we keep it
For the life of the relationship and then as long as insurance record-keeping and limitation periods require, which for a placed policy is years rather than months. Quote submissions that never become policies are kept for a reasonable period and then removed.